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Magical holidays for the whole family

Terms and conditions - Start your holiday well informed

Check the general conditions which apply in the apartment house Luispeck and find out about included services, cancellation policy, etc.

Here is some important information about your holiday home in Val Gardena - for a successful stay at the Alpinchalet Luispeck in South Tyrol.

Check-in and check-out:
We would like to point out that the apartments are available from 3.00 pm on arrival and must be left until 9.00 am on departure. Thank you

Reservation:
Your reservation is valid only after the receipt of a deposit. The payment can be made via bank transfer or credit card.

Payment:
To pay your bill we accept cash (up to 2.999,00.- Euro), Cash card, Master and Visa card.

Travel cancellation insurance:

Unfortunately a lot of things can happen before departure. In case of late arrival or early departure, a cancellation fee can be charged. To avoid any expenses in such cases, we recommend that you take out travel cancellation insurance.


Cancellation fee:
In case of cancellation the following charges apply:
  • From the day of booking until 30 days prior to arrival: 30% of the booked stay
  • From 29 to 7 days prior to arrival: 50% of the booked stay
  • From the 6th day prior to arrival or in case of no-show: 100% of the booked stay

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